Online enquiry
Complete the fields below. We read submissions during business hours; for hard deadlines, phone once the form is sent so we can match your reference.
- TopicPick the closest service line.
- MessageEntity, industry, timeline.
- PrivacyNo ID images unless we confirm channel.
Before You Submit
Prepare a short description of your entity status, proposed activities, and whether advisers are already engaged offshore. We assess fit before issuing scope. See How We Work for process detail.
What Happens After You Submit
Submissions are logged with date and time received. An acknowledgement is not automatic until reviewed during business hours. We classify enquiries by topic and complexity. Registration matters mentioning ASIC deadlines are prioritised for triage—not for guaranteed same-day lodgement without completed documentation.
Choosing the Correct Topic
| Topic | Include in your message |
|---|---|
| Company Registration | Proposed name, director residency, shareholder structure, urgency |
| HR & Workforce | Headcount planned, roles, whether contracts exist |
| Business Policy | Industry, customer type, states of operation |
| Cross-Border Trade | Origin/destination, product category, existing entity status |
| Office / Registered Address | Entity type, mail volume expectation, current address |
Information Security
Do not attach passports, driver licences, or full bank statements through this form unless we confirm a secure transfer method. Provide summaries and supply documents after scope acceptance. See Privacy Policy for handling practices.
Alternative Contact Methods
Email enquiry@zihao.com.au directly if attachments are required. Telephone (02) 8378 6630 is appropriate when a statutory due date falls within five business days and you have already emailed supporting facts.