About ZIHAO

Est. 2021 · NSW

ZIHAO is a Burwood-based consulting practice for operators entering Australia—not a law firm, not a tax agent, and not a migration agent unless separately engaged elsewhere.

• FocusSMEs, family businesses, inbound investors.
• StyleWritten scope, plain-English updates.
• OfficeLevel 5 commercial suite, not retail frontage.

Local Firm, Documented Processes

Founded in 2021, the firm concentrates on commercial consulting rather than retail consumer services. Instructions are taken from directors, owners, and authorised representatives of business entities. We maintain written scope summaries, information request lists, and status updates suited to audit trails expected by inbound investors and family offices. Where bilingual summaries are included, they are prepared to reflect the same obligations described in English source material—avoiding informal paraphrase that could misstate regulatory requirements.

We are not a law firm and do not provide legal representation. We are not a tax agent unless separately agreed with qualified personnel. Our value lies in structured navigation of administrative pathways, realistic scheduling, and coordination between client personnel and specialist advisers when complexity exceeds our remit.

Client Profiles We Regularly Support

• Offshore companies opening an Australian subsidiary or branch-related structure after feasibility review.
• Entrepreneurs registering their first proprietary limited company in NSW.
• Established SMEs adjusting compliance calendars or registered office arrangements.
• Import/export-linked businesses aligning operational presence with documentation readiness.
• Principals requiring HR policy framing before first local hires.

Professional Standards and Communication

Telephone and email enquiries are handled during Australian business hours. Urgent matters are triaged based on regulatory deadlines disclosed by the client; we do not provide emergency legal services. Written confirmations accompany material milestones—scope agreement, information receipt, lodgement preparation, and handover of obligation summaries. Clients should expect direct language about timelines controlled by ASIC and other agencies, which we cannot accelerate by administrative means.

Relationship to Other Site Sections

Corporate particulars appear on Company Profile. Practice focus is expanded on What We Do. Bilingual overview material is presented on Company Overview. Reasons clients select our structured approach are discussed on Why Choose ZIHAO without reference to individual personnel biographies.

To discuss whether your matter aligns with our services, contact enquiry@zihao.com.au or telephone (02) 8378 6630 with a concise description of your entity status and objectives.

Governance Documentation

Engagement letters specify services, fees, and limitations. Variations are written when scope expands. Closing letters summarise remaining client-only tasks after our deliverables conclude.

Instruction Quality and Completeness

High-quality instructions include accurate spelling of director names, consistent entity names across attachments, and disclosure of prior refusals or penalties with regulators. Incomplete KYC packs delay every downstream step including banking. We publish information request lists early so clients can gather documents from offshore headquarters systematically rather than reactively.